You may encounter the failed to download zipper bulletin due to corrupt cache/data of the MMS service or a corrupt cache partition. Moreover, incompatible messaging applications or invalid APN settings can also cause the error bulletin.

The affected user encounters the mistake when he tries to download an MMS attachment. Some users have reported facing the issue in group chats only. The error message as well pops up when the user unlocks his phone (in some cases, on the lock screen) or when he launches the messaging app.

Failed to Download Zipper from Multimedia Message

This issue is tricky as it could be due to the service provider or your phone.

Earlier starting the troubleshooting process to download a multimedia message, make sure there is no file size limit enabled in the MMS settings. Also, check if another SIM is operating fine with your telephone. If so, so the trouble is with the service provider. If it is not working, then the problem is with your phone. Moreover, make sure there is no network outage in the expanse.

Proceed in heed that a non-carrier phone may fail to download the MMS message even if Wi-Fi calling is enabled. Also, if you are just having the fault bulletin and no MMS is pending, then effort to activate/deactivate the message notifications in the phone settings.
Make certain y'all have a information plan activated for your connection. Besides, if y'all have e'er used iMessage, then deregister your number from iMessage (yous tin do this equally a last resort). Final merely non least, restart your device or enable/disable the Airplane Mode.

Solution i: Changing the Network / Network Manner

You will not be able to download the MMS message if yous are trying to download the MMS attachment through Wi-Fi unless the Wi-Fi calling option is activated. And if the said choice is active, even then, you lot may encounter the issue on not-carrier phones. In this example, switching off Wi-Fi and enabling mobile information may solve the problem.

  1. Unlock your phone and slide downward from the elevation of the screen.
  2. So tap on Wi-Fi to turn information technology off.
  3. Now tap on Mobile information to enable it.
    Disable Wi-Fi and Enable Mobile Information
  4. So try to download the message to check if it is articulate of the error.
  5. If not, then open up Settings of your phone and tap on More than.
    Open More in Settings
  6. Now tap on Mobile Network.
    Open Mobile Network Settings
  7. Then tap on Preferred Network Mode.
    Open up Preferred Network Mode Settings
  8. Now attempt different network modes such every bit Automated or LTE etc. and bank check if the MMS issue is resolved.
    Alter Preferred Network Way

Solution two: Enable / Disable Machine-Retrieve MMS Setting

Motorcar-retrieve is a characteristic (when enabled) by which your phone will automatically download the multimedia, and the user volition not have to tap on the media to download information technology. Only this Auto-recall characteristic is a double-edged sword in the case of our error bulletin. Sometimes it is essential for retrieving the bulletin, whereas in other cases, it is the root cause of the result. In our example, enabling/disabling the automobile think may solve the problem.

  1. Open up the Messaging app and tap on Carte du jour.
  2. Then tap on Settings.
    Open Messaging Settings
  3. Now disable the option of Automobile Recall (or Auto Fetch) and restart your phone. If it is already enabled, then disable it.
    Disable Auto Retrieve MMS Setting
  4. Upon restart, bank check if you tin can download the MMS message.

Solution 3: Disable the Package Disabler

Parcel Disabler (or whatsoever similar utility) is used by many users to block bloatware apps. The Package Disabler blocks many essential apps and services if the "Disable Bloatware" choice is enabled. Yous may encounter the error at hand if the MMS service of your phone is marked bloatware past the Bundle Disabler and thus, the service is disabled. In this scenario, disabling the package disabler may solve the problem.

  1. Tap on the Package Disabler widget (its colour should be red if it is enabled), and the color of the widget icon will turn blue.
    Disable Package Disabler
  2. So check if you tin download the MMS bulletin.

Solution four: Enable Download Booster

The Download Booster is a feature (mainly supported by Samsung) by which yous tin download files larger than 30 megabytes in size faster by using a Wi-Fi connectedness and mobile data connection simultaneously. Download booster can be used to download a variety of items like apps in Galaxy Apps and Play Store etc.

You may encounter the error under give-and-take if a network advice glitch is stopping the message from downloading in the current network mode. In this context, the Samsung users tin download the multimedia bulletin by enabling the Download Booster.

  1. Enable Wi-Fi and mobile data.
  2. Now open Settings of your phone and tap on Connections.
    Open Connection Settings
  3. Then tap on More Connection Settings.
    Open More Connection Settings
  4. At present tap on Download Booster.
  5. Then enable the Download Booster and restart your device.
    Enable Download Booster
  6. Upon restart, endeavour to download the MMS message to check if it is articulate of the error.

Solution five: Articulate Cache and Data for MMS Service

MMS service uses a cache to perform its operations. You lot may fail to download the MMS message if the cache/data of the service is corrupt. In this context, immigration the enshroud and data of the service may solve the problem.

  1. Open Settings of your phone and tap on Apps.
  2. Now tap on the More button (about the bottom of the screen) and then then tap on Show System.
    Show System in Apps Settings
  3. At present tap on MmsService and so onStorage.
    Tap on MMS Service
  4. Now tap on Clear Enshroud andArticulate Data and then confirm the dialogue.
    Clear Enshroud and Information of MMS Service
  5. Now restart your phone.
  6. Upon restart, endeavor to download the message and bank check if the issue has been resolved.

Solution 6: Articulate the Cache Segmentation

Besides the app enshroud, Android OS uses cache partitioning for different system operations. You may encounter the mistake under discussion if the said enshroud partitioning becomes decadent. In this context, clearing the cache sectionalisation may solve the problem.

  1. Clear the cache partition.
  2. Restart your smartphone and check if your phone is clear of the MMS fault.

Solution 7: Disable IPV6 Protocol

IPV6 protocol was introduced to rectify the limitations of the IPV4 protocol just it nonetheless has its share of issues. You may encounter the error if the IPV6 protocol is enabled in your router and you lot are using that connection to download the MMS. In this context, disabling the IPV6 may solve the problem.

  1. Disable IPV6 protocol on yourrouter. You lot can do this past navigating to the Settings of the router through the IP accost given on its dorsum.
  2. So cheque if you tin can download the MMS messages.

Solution 8: Changing Messaging Application

The MMS effect you are encountering could be acquired by the messaging app that you are using. In some cases, the problem is generated past the stock messaging app, whereas in other cases, the issue is resolved past the use of the stock messaging app. In that location are mixed views from the smartphone community. If you lot are using T-Mobile, and then endeavor to use T-Mobile Digits.

If using the stock messaging app, install another messaging app similar Messages (Google), Hangouts, Textra and and so switch the default messaging app to the newly installed awarding.

If you are using any iiird party messaging app, switch the default messaging app to the stock messaging app.

  1. To set the default Messaging app, open Settings of your telephone and tap on Application Director.
  2. Then tap on More than button and then tap on Configure Apps.
    Open up Configure Apps Menu
  3. Now tap on the SMS App.
    Tap on SMS App
  4. Then in the list of apps, select the app that you want to employ as the default app for letters.
    Select the Default SMS App
  5. Subsequently changing the Default SMS app, check if the MMS message mistake is solved.

Solution nine: Reinstall / Reset the Carrier or APN Settings

Your phone uses APN (Access Signal Proper name) to connect to a wireless service. Y'all will non exist able to download the MMS messages if the APN settings of your phone are not valid. In this case, reinstalling or resetting the carrier settings may solve the problem.

  1. Open up Settings of your phone and tap on More than.
    Open More in Settings
  2. Then tap on Mobile Network and then Access Bespeak Names.
    Open Admission Point Names
  3. Tap on Menu and then tap on Reset to Default.
    Reset APN Settings to Default
  4. Cheque if the problem is solved. If not, then open the Access Points Names settings as mentioned above and delete all the APNs that are non required.
  5. And so add a new APN (you lot should contact your carrier to go the APN setting). If yous have the MMS settings messages saved, then use those messages to add APNs.
  6. After resetting to default, check if the MMS outcome is resolved.

Solution 10: Update Profile and PRL

You may run into the error under discussion if the data profile of your device or Preferred Roaming List (PRL) database is corrupt. If there is an invalid PRL/profile, your telephone may not download the MMS messages. In this context, updating the contour and PRL may solve the problem.

  1. OpenSettings of your phone and tap on About phone.
  2. Now tap on System and then in the screen shown, tap on Update Contour.
    Update Profile
  3. Now tap onUpdate on PRL and restart your phone .
    Update PRL
  4. Upon restart, check if the MMS issue is resolved.

If yous are nonetheless having the issues, and so effort to report your telephone as lost through the self-service portal. Await for 15 minutes, then report the telephone as found. This worked for numerous users but be enlightened that this might require paperwork in some carriers and your phone might get locked out likewise. Consult with your Carrier before proceeding.